Attentive customer service
In June, when wheat fields are covered with gold waves, the annual time of harvesting comes. While farmers are in a hurry to assemble wheat, two LGZT teams run in a proprietary form through the endless fields. The LGZT post -warranty service team with professional tools and components went to the field with the “Mobile Service Station”, using her knowledge and work to become a reliable support for harvesting.
- Uncle Zhang, a leakage of oil in the hydraulic system of the LG936F straw -gobbler is caused by wear of the sealing ring. We brought spare parts and can replace it in half an hour! - said the head of the service team, Master Byan, kneeling on a hot ground, not wiping sweat from his forehead and carefully checking the equipment malfunction.
This team of LGZT technical specialists has been operating in the main agricultural regions - Henan, Ankhoy and Shandong, using the “Duty at Points + Mobile Inspection” model. Temporary service points are organized in the fields, and assistance is provided around the clock. There are more than 20 types of wrench in the instrumental box. From the malfunctions of the engine to problems with the electrician - the team can eliminate almost any typical malfunction of the wheat cleaning technique.
- There are only ten days for harvesting. If the technique is idle for at least a day, dozens of wheat acres can rot in the field, ”says Master Biana, setting up equipment. - If we pass several miles more, farmers will lose several hours less.
To date, two service teams have served almost 100 units of equipment, the average response time has been less than 1 hour.
At the other end of the Golden Field, the LGZT Special equipment demonstrates its power and effectiveness.
At the operator's command, the LG936F straw collector works deftly like a snake: it collects, compacts, presses and loads the straw into the transport. All actions are performed smoothly and harmoniously.
— Previously, processing straw after harvesting was a serious problem. Burning is harmful to the environment, and straw left in the field interferes with the next sowing, — farmer Wang shares, pointing to the neatly stacked bales behind him. — But with the LGZT Special, everything is different: high collection efficiency, and even profit from selling the bales to livestock!
This line of straw collectors is equipped with a patented hydraulic system, which provides 20% more gripping force compared to similar models. The modern electronic control system ensures stable operation even on slippery soil. This is a real victory for both harvesting performance and environmental protection.
Due to their high productivity, these machines are used not only in agriculture, but also in waste disposal and wood processing.
From dawn to dusk, LGZT service vehicles and straw harvesting equipment are hard at work in the fields. When the last sheaf of wheat is sent to the barn and the trucks loaded with bales of straw leave the fields, the grey work suits and yellow booms of the LGZT equipment become a striking symbol of technological progress in agriculture.
- You are close by - and we are calm about our harvest. With your support, we are confident in a good result! - says the elderly machine operator.
This is not only a clear embodiment of LGZT's "customer-centric" principle, but also a living example of how China's machinery industry is contributing to rural revitalization.
